home | email | talk. 01397 712950 | view shopping bag | login

terms & conditions

TERMS AND CONDITIONS

Please read carefully and place your order only if you accept them.

USE OF THIS WEBSITE

Site content is copyrighted and owned by Me On My Wall. You are permitted to view/print individual pages for your own reference/personal use. Any other usage is prohibited unless confirmed by us in writing. We may limit/restrict/remove content at any time.

YOUR CONTRACT WITH US

When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order.

Once we have checked the price and availability of the goods, we will e-mail you again to confirm that we accept your order, and that a contract has been made between us. We will not take payment from you until we have accepted your order.

In the unlikely event that the goods are no longer available, or that we have made a pricing error, we will advise you of this and you will be given the opportunity to re-order.

HOW TO ORDER

Simply select the item you wish to purchase,confirm the price and add the items to your basket and pay at the checkout using our PayPal system.

For our Photo to Canvas products you will be given the opportunity to either email or post your photo to us. Once we have checked the suitability of your photo you will be asked to go through the selection and checkout process.

PAYMENT

All our costs include VAT at the current rate. 

Payment may be made via Paypal or Cheque. If paying by cheque your order will be shipped once this has cleared.
Your credit/payment details are not stored by us. Only essential basic delivery and contact details are kept on file and this information is not shared with third parties. Additional information regarding their PayPal can be found on the website: www.paypal.com.

DELIVERY

We aim to complete and despatch your order CARRIAGE FREE within 5 working days after your proof approval.
If our estimated delivery time exceeds this we will advise you by email.
We use as standard Royal Mail Special Delivery or Parcel Force service and selected reliable couriers depending on consignment dimensions. You will be advised when your order has been despatched and given a tracking number.

COPYRIGHT

We will not accept responsibility for any breach of copyright law for any image and it is assumed that the person placing the order has copyright for that image. We reserve the right to refuse reproduction of any image for any other reason inclusive of but not restricted to racial discrimination, substandard quality, or adult / pornographic imagery).

SUPPLIED ARTWORK & PROOFING

All visual representation on this website is for guidance purposes only.
Please bear in mind that the colour reproduction may differ from what is displayed on your computer monitor.                                  

RETURNS & REFUNDS

We will authorise a full refund or replacement for any goods:**

Lost in the postal system

Damaged in transit

Subject to issues regarding product quality but excluding: colour variation (as mentioned in paragraph 8) or low quality due to poor standard of artwork provided to us and which has been proofed and approved prior to print.

**We must be notified in writing with full details and the items sent back to us at your cost. We cannot be held responsible for items being returned to us which are lost or damaged in transit so please ensure you use the appropriate postal method.**

Any changes or cancellation to any of our bespoke products and Photo to Canvas products which are printed to your specifications cannot be accepted and must be paid for in full.

Our decision is final.

CHANGES TO TERMS AND SITE CONTENT

Terms & conditions and site content are subject to changes and updates as neccessary.

HOW TO CONTACT US

Postal address:
Me On My Wall
Grey Corries
Spean Bridge,
Inverness-shire, PH34 4DX

Telephone: 01397 712950
Email: admin@meonmywall.co.uk